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FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to Wong-Michael@aramark.com and we'll get back to you as soon as possible.

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Meal Plans

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

What do I do if my Declining Balance Dollars run low?

You can add additional Declining balance dollars by visiting the Chaminade Dining Services office located at Tredtin Hall above the mailroom. Office hours are Monday – Friday, 9:00 am – 4:00 pm. Chaminade Dining accepts cash, check, money order, Visa and MasterCard.

What if I want to change my Meal Plan?

Yes, you have the opportunity to change your meal plan during the first week of the Fall and/or Spring semesters. Simply go to the Chaminade Business office and request a change. A new meal plan Voucher will be issued which must be presented to Chaminade Dining Services to re-encode your student ID. Please note, Declining balance dollars do not transfer if you downgrade your meal plan.

What if I lose my Dining/ID Card?

Immediately report lost cards to Chaminade Dining Services to prevent unauthorized use of your card. You can obtain a new ID card from the Dean of Students office. You must bring your new ID card to the Dining Services Office where it will be encoded with your meal plan information.

If I don't use all of my meals in one week, do they carry over to the following week?

Meals do not carry over from one week to the next. It is important that you select the appropriate meal plan based upon on your eating habits, class, work and study schedule. The meal plan week begins with brunch on Sunday and ends with dinner on Saturday. Meals Plans are per semester and do not roll over to the following semester and are non-refundable and non-transferable.

Can I treat a friend to a meal on my plan?

You are the only person allowed to use your “meals” and you can only use 1 meal per meal period. If you would like to treat a friend, you may use one of your guest meals, Declining balance dollars or cash.

What happens to my unused Declining Balance Dollars at the end of the semester?

Unused Declining balance dollars carry over from Fall to Spring semester if you remain on the same meal plan or upgrade. Declining balance dollars do not roll over to the following academic year and are non-refundable.

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Commerce

Select your Fulfillment Method

Please review your order method and the location you would like the product shipped to. 

How do I get a Promotional Code?

Unfortunately, we are not currently offering Promotional Codes. We may offer Promotional Codes in the future, so please check back periodically.

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

How do I use the Menu?

We have utilities designed to help your health. Use the Meal Calculator Box to quickly relate the nutritional information of two or more items. The Meal Calculator can populate the nutritional value of your meal. Use our quick nutritional icons to identify food with special preparation or contents at a glance.

What are AFO/FPO/DPO addresses?

APO and FPO addresses allow the postal service to efficiently deliver mail to active duty military members serving overseas. When the mail arrives at the APO or FPO, the staff will send the mail onto the proper division of the military to which the addressee belongs. The division then delivers the mail to the individual. 

How do I increase password security?

Your password should be at least 8 characters that include upper and lower case characters, numbers, and symbols. You should always use a unique password for each website you use; that way, if one account gets compromised, the rest are safe. Other ways to ensure the security of your password include:

    • If passwords must be written down on a piece of paper, store the paper in  a secure place and destroy it when it is no longer needed.

    • Never share passwords with anyone.

    • Change passwords immediately if they may have been compromised.

    • Be careful about where passwords are saved on computers. Some dialog boxes present an option to save or remember a password. Selecting this option poses a potential security threat.

How do I use variants?

Have your food your way! Choose from our variant options to customize your meal exactly how you want it. Please note any charges that might be associated with adding additional variants to your meal.

What is a CVV?

The Card Validation Code is a 3 digit number set that uniquely identifies your credit card.


Visa/Mastercard and Discover Users

Flip your card over and look at the signature box. You should see either the entire 16-digit credit card number or just the last four digits followed by a special 3-digit code. This 3-digit code is your Card Security Code.

American Express Credit Card Users
Look for the 4-digit code printed on the front of your card just above and to the right of your main credit card number. This 4-digit code is your Card Identification Number (CID). The CID is the four-digit code printed just above the Account Number.

Why should I select favorite locations?

Selecting a location will help us customize your experience on the CampusDish site.

Why am I required to select a role when creating my account?

A role will help us customize your experience on the CampusDish site.

Why are my products split into separate orders and why does this happen?

Two or more of the items in your cart are restricted by product type or payment method. In order to process the transaction, the items in your cart must be processed separately.